Refund and Returns

Refund and Returns Policy

Effective Date: [13-06-2025]

Thank you for shopping at printguideonline.com. We want you to be happy with your purchase. If you’re not satisfied, we’re here to help.

1. Return Eligibility

You can request a return if:

• The product is damaged, defective, or not what you ordered
• You contact us within 7 days of delivery
• The item is unused, in its original condition, and in the original packaging

All refurbished products are carefully tested to ensure quality and performance. We are committed to providing affordable solutions without compromising reliability.

We do not accept returns for:

• Products that have been used, altered, or damaged after delivery
• Items marked as non-returnable or final sale

2. How to Request a Return

To start a return, please email us at https://printguideonline.com/contact-us/ with:

• Your order number
• A photo of the product (if it’s damaged or incorrect)
• A short message explaining the issue

Our team will review your request and guide you through the return process.

3. Refund Process

Once we receive and inspect the returned item, we will:

• Approve the return (if eligible)
• Process your refund to your original payment method within 5–7 business days

We will notify you by email when your refund is processed.

4. Replacement Option

In some cases, we may offer:

• A free replacement instead of a refund
• A store credit you can use for your next order

We’ll confirm the best solution based on the situation.

5. Return Shipping

• If the product is damaged or incorrect, we will cover the return shipping cost
• For all other returns, you are responsible for return shipping

6. Contact Us

If you have questions about returns or refunds, please get in touch: https://printguideonline.com/contact-us/